You are an end user and have some questions regarding to our products? Or maybe you already own an EXCELSIOR bike and have some suggestions, questions, or constructive criticism? Please feel free to contact us via our contact form. Alternatively, you can give us a call: +49 (0)4251 811-90 (Mo-Th 8:00 am - 5:00 pm, Fridays 8:00 am - 12:30 pm CET).
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We respect your privacy
We use cookies to personalize content and ads, provide social media features, and analyze traffic to our website. We also share information about the use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the Services. You can find our privacy policy and imprint here.
Functional
Functional cookies are absolutely necessary for the functionality of the online shop. These cookies assign a unique random ID to your browser so that your shopping experience can be uninterrupted across multiple page views.
Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Notepad:
This cookie enables a note to be made available to the user across sessions. This means that the notepad will remain in place over several browser sessions.
Device Assignment:
Device assignment helps the shop to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF-Token cookie helps to keep you safe. It strengthens the protection of forms against unwanted hacking attacks.
Login Token:
The login token is used for the recognition of users across sessions. This cookie does not contain any personal information, but allows personalisation across multiple browser sessions.
Cache Exception:
The cache exception cookie allows users to read individual content regardless of the cache memory.
Cookies Active Check:
This cookie is used by the website to find out if cookies are allowed by the site user's browser.
Cookie Settings:
This cookie is used to store the cookie settings of the page user over several browser sessions.
Source Information:
This cookie stores the user's home page and first visited page for further use.
Cookies Enabled:
Stores which cookies have already been accepted by the user for the first time
Login URL:
This cookie stores the page you are on when you log in.
Pre-selection:
Function cookie for shopping cart control
Modal Suppress:
Dealer overlay suppression cookie
Store Cookie:
To save the currently selected dealer.
Delivery Cookie:
This cookie stores whether the selected retailer offers a delivery of items.
Temporary Dealer Selection:
This cookie is used to cache a dealer
Dealer Search City:
This cookie caches the dealer search city
Dealer Search Radius:
In diesem Cookie wird der Suchradius der Händlersuche zwischengespeichert
Shopping Cart:
This cookie allows you to store your shopping cart across multiple browser sessions.
Shop Customer Account Type:
For switching between "Create Customer Account" and "Guest Order" in the registry.
Advanced Cart:
Cookie for customer-based administration of wish lists.
Store Locator:
Used for site location to enable the dealer search.
Language Detector:
Zur Identifizierung der Benutzersprache.
Marketing
Marketing cookies are used to target and individually activate ads on the website via multiple page views and browser sessions.
Facebook Pixel:
This cookie is used by Facebook to display personalized advertising offers to users of websites that integrate Facebook services based on user behaviour.
Google AdSense:
This cookie is used by Google AdSense to promote advertising efficiency on the website.
Google Conversion Tracking:
The Google Conversion Tracking cookie is used to effectively track conversions on the website. This information is used by the site operator to target Google AdWords campaigns.
Tracking
Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.
Google Analytics:
Google Analytics wird zur der Datenverkehranalyse der Webseite eingesetzt. Dabei können Statistiken über Webseitenaktivitäten erstellt und ausgelesen werden.
Google Tracking:
Allows tracking with Google Analytics
Facebook Pixel:
This cookie is used by Facebook to display personalized advertising offers to users of websites that integrate Facebook services based on user behaviour.
Bing Ads:
Das Bing Ads Tracking Cookie wird verwendet um Informationen über die Aktivität von Besuchern auf der Website zu erstellen und für Werbeanzeigen zu nutzen.
Facebook Pixel
Kauf- und Surfverhalten mit Google Tag Manager
Service
Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained through these service cookies may also be processed for page analysis.
Tawk Chat:
Tawk provides a live chat for page users. This cookie is used to ensure that the application functions across multiple page views.
Tawk:
Tawk stellt einen Live Chat für Seitenbenutzer zur Verfügung. Über das Cookie wird die Funktion der Anwendung über mehrere Seitenaufrufe hinweg sicher gestellt.
Allow Youtube Cookie:
uvyoutubeiframe blockiert DSGVO-konform YouTube Videos und gibt sie erst nach Bestätigung bzw. Freigabe der Cookie Einstellung frei.
